Terms and Conditions

Terms and Conditions for Stoneygate Farm Shop and Cafe (hereinafter referred to as the “the Company”)  Web-site

  1. Acceptance of Terms

By accessing and using the Company web-site (hereinafter referred to as “the Website” or “our services”), you agree to comply with and be bound by these terms and conditions. If you do not agree with these terms, please refrain from using the Website.


  1. Registration

2.1 You must be at least 18 years of age to register on the Website.

2.2 When you create an account, you are responsible for maintaining the confidentiality of your account information, including your username and password. You are responsible for all activities that occur under your account.


  1. Products

3.1 We strive to provide accurate descriptions and images of our products. However, there may be variations from time to time due to the variable nature of the product.

3.2 All products are subject to availability. If a product is unavailable, we will do our best to notify you and offer a suitable alternative.


  1. Ordering

4.1 By placing an order on the Website, you confirm that you are making a purchase and agree to pay for the products and any associated fees.

4.2 We reserve the right to refuse any order for any reason, including but not limited to product unavailability, inaccuracies in product or pricing information, or suspicious order activity.


  1. Pricing and Payment

5.1 All prices are listed in Sterling. Prices may change without notice, but changes will not affect confirmed orders. All prices include the applicable rate of VAT.

5.2 Payment methods, including credit/debit cards, and other acceptable payment options, are clearly stated during the checkout process.


  1. Delivery


6.1 We will deliver to the address specified during the order process provided it is within our delivery area.

Orders placed for delivery to an address outside our delivery area will be dealt with as follows:

By agreement they can be converted to a collection only order or

By agreement an extra charge will be paid for delivery to the specified delivery address

Or if agreement cannot be reached the order will be cancelled and a refund will be made in accordance with our refund policy

It is your responsibility to provide accurate and complete delivery information.

6.2 Delivery times and dates are estimated and may vary depending on factors such as location and availability.

6.3 We do not offer a nationwide delivery service via courier.

6.4 Our delivery area extends to a 15 mile radius of the farm shop.


  1. Cancellation and Refunds

7.1 Orders may be cancelled or modified before they are processed for delivery. Any deposit taken to secure an order is none refundable.

7.2 Refunds may be issued for orders that have not been delivered in accordance with our Refund Policy, which can be found on our website.


  1. Privacy

8.1 Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.


  1. Intellectual Property

9.1 All content on the Website, including text, images, and logos, is protected by copyright and other intellectual property rights. You may not use our content without our explicit permission.


  1. Liability and Disputes

10.1 The Company and its owners, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (a) your access to or use of, or inability to access or use, the website; (b) any conduct or content of any third party on the website; (c) any content obtained from the website; or (d) unauthorized access or use of the web-site.

10.2 Any disputes will be governed by the laws of England and may be subject to arbitration.


  1. Severability

11.1 If any provision of these Terms, including but not limited to the Acceptable Use Policy, Refund Policy, or any other terms herein, is held to be invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction. In such event, the parties agree to negotiate in good faith to replace the invalid, illegal, or unenforceable provision with a valid, legal, and enforceable provision that most accurately represents the parties’ intention and the economic impact of the invalid, illegal, or unenforceable provision.

  1. Amendments

12.1 We reserve the right to modify these terms and conditions at any time. Any changes will be posted on the Website.


  1. Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at sales@stoneygatefarm.co.uk

By using our Website, you agree to abide by these terms and conditions. It is your responsibility to review these terms regularly for updates.


Acceptable Use Policy:

  1. Purpose:

This Acceptable Use Policy (“Policy”) outlines the acceptable use of [Your Farm Shop and Cafe]’s website and online shop (“Services”). By accessing or using our Services, you agree to comply with this Policy.

  1. Prohibited Activities:

You agree not to engage in any of the following activities:

Violating any applicable laws, regulations, or third-party rights.

Distributing or transmitting any harmful, unlawful, threatening, defamatory, obscene, or otherwise objectionable material.

Engaging in any form of harassment or cyberbullying.

Attempting to interfere with the proper functioning of the Services.

Uploading or distributing malicious software or engaging in any activity that could harm the integrity of the Services.

Unauthorized access to any part of the Services, accounts, or data.

  1. User Content:

Users are responsible for any content they post or upload. The Company reserves the right to remove any content that violates this Policy.

  1. Security:

Users are responsible for maintaining the security of their accounts and passwords. Any unauthorized access should be reported immediately.

  1. Compliance with Laws:

Users must comply with all applicable laws and regulations while using the Services.

  1. Consequences of Violation:

Violation of this Policy may result in the suspension or termination of access to the Services. The Company reserves the right to take appropriate legal action.

  1. Reporting Violations:

Users are encouraged to report any violations of this Policy to sales@stoneygatefarm.co.uk

  1. Policy Changes:

The Company reserves the right to modify this Policy at any time. Changes will be effective immediately upon posting on our website.


Last Updated: 1/11/23


Privacy Settings
We use cookies to enhance your experience while using our website. If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. We also use content and scripts from third parties that may use tracking technologies. You can selectively provide your consent below to allow such third party embeds. For complete information about the cookies we use, data we collect and how we process them, please check our Privacy Policy
Consent to display content from - Youtube
Consent to display content from - Vimeo
Google Maps
Consent to display content from - Google